Tech Support, Outsourced Web Hosting Support, Remote Server Management

Outsourced Web Hosting Support and Remote Server Management for Hosting Companies. Your One-Stop-Shop for World-Class 24x7 Tech Support.


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Toll Free: 1-800-578-0213

We support Helm, Plesk, cPanel, Hosting Controller with any ticket system of your choice. We also specialize in Server Monitoring and Remote Server Administration for hosting companies, data centers and anyone looking to keep their server secure and online 24x7 - 365.

This plan carries the highest value in terms of what we offer. Under this plan, a dedicated team of certified engineers is assigned to work on your servers, tickets and live chats. This team is constantly monitored by an IT Operations Manager to ensure the quality levels, monitoring reprots analysis, patch management, upgrades, etc.

Plan Features

This plan carries a fixed cost each month where in 3 system engineers and a supervisor are assigned as an extension to your company.

	Each dedicated engineer works 8 hours per day and 6 days a week
	Unlimited helpdesk or email support
	Ease of communication with the assigned engineer over Instant Messenger
	Well defined internal escalation policy
	Proactive communication with datacenter or on-site staff
	Full server monitoring and server administration included

Plan Costs

For a quote of your dedicated team, please contact us.

» Full support for pre-sales questions/tickets

» Setup fee is charged one-time. Switching plans in future will not incur any setup fee

» Live Support on your site is included