Exchange Server Administration

Exchange Server Administration

Exchange server administration plan covers you with proactive management of your Microsoft Exchange server environment round-the-clock with complete monitoring. A detailed analysis and diagnosis is done on regular basis with server and service monitoring, performance monitoring, event log audits, message tracking logs, etc. to potentially avoid any problems from surfacing up. The tools used are passive and collect necessary information about Microsoft Exchange and Active Directory. Based on the results our NOC Engineers will provide operations, configuration and architectural recommendations which are aimed at improving the operational efficiency of your Microsoft Exchange environment.

Features

  • 24×7 proactive and reactive monitoring
  • Review and archive audit logs
  • Perform and verify daily and weekly backups
  • Check for system paging and memory usage
  • Check processor usage
  • Check free hard drive space
  • Update/verify anti-virus signatures
  • Review and archive anti-virus and spam logs
  • Compare system configuration against baseline
  • Run file system integrity diagnostics
  • Run Active Directory diagnostics and resolve issues
  • Test and install patches and hotfixes
  • Create/maintain user and groups accounts
  • Set user and group security
  • Document system configurations
  • Support end user issues