Per Hour Server Support

Per Hour Server Support

Are you looking for a security audit of a server? Is your server underperforming? Are there too many unscheduled reboots or downtime due to a recurring technical problem? Need someone with experience to find the root level cause and fix it for sure? We are there to assist you. Our expert team will analyse the issue and give you an estimated time of resolution. Under the Per Hour Server Support plan, we provide Level 3 support coverage round-the-clock. No end-user support is tendered under this plan though you have the option to club this with any plan under Helpdesk Support.

Per Hour Server Support plan is ideal for the organizations looking for one-time tasks with a fixed budget. The exchange server support offered by us makes our experts log in remotely through a highly secure connection and diagnose the problem with the exchange server and fix it the way they are near you.

The clients can also see all the steps taken by us and can communicate with us through various channels along with the control of your server. Our exchange server support aims at fixing, managing, securing and monitoring the Microsoft exchange servers of the clients.

Features

  • On-demand Level 3 support
  • Minimum 6 hours response time after placing request
  • Minimum 5 hours pack needs to be purchased
  • Hours purchased are valid till 1 month only