You get unbelievable support at an unbelievable low price. We solve any number of tickets for you which means that all your clients can avail the support facility any number of times. There is just a flat fee per server which gets you support for unlimited customer issues - 24 hours a day. No system adminstration task or server monitoring is done under this plan though you have the option to club this with Server Administration Plan.
Under this plan we offer unlimited ticket support pertaining to the servers that you sign up with us. A ticket is a technical problem that a client faces. We reply to your clients request via your preferred support system and the client gets a response under your company's banner. |