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Per Ticket Support Plan |
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| In the per ticket support plan, you pay for the volume of tickets that are consumed on your help desk. You need to estimate the volume of tickets received on your help desk and simply need to purchase the appropriate plan. That's all that is required to get started with 24x7 technical support. |
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Setup Fee: US$25.00
Starts From: US$3.25/ticket |
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Per Server Support Plan |
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| Under the Per Server Support Plan, we provide you the option of unlimited ticket support which pertain to a particular server. In short, you pay a flat fee per server each month to avail 24x7 technical support for unlimited customer issues pertaining to the server you have signed up for. |
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Setup Fee: US$25.00
Starts From: US$150.00/server |
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