Web Hosting Support

Expert technical services for peace of mind.

We monitor, manage, and maintain your IT infrastructure and provide world-class support to your customers for a fixed monthly fee.

Helpdesk Support
Server Management
Dedicated Tech Team

Our industry certified and experienced technicians are always at your service, 24x7, 365 days a year.

Clearly defined support processes aligned to ITIL, escalation policies backed by Service Level Agreements and 24x7 monitoring through our Network Operations Center - we are geared to deliver.

Certified Technicians
Technology Partners
ITIL Aligned
Geared to Deliver
Talk To The Specialists!

Providing 24/7 professional technical support for web hosting companies, web hosting resellers and data centers.

More than a decade of experience, refined quality control systems, flexible support plans and proactive support maximizes the value and minimizes the risks

Certified Technicians
Technology Partners
ITIL Aligned
Talk to our Specialist
Delighted Customer

We regularly survey our clients for measuring their client satisfaction to improve our services.

98% Client Satisfaction Score (CSAT)

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24x7x365 support
Prompt assistance from a friendly support professional ensuring guaranteed response times
White label support
100% transparent support under your brand name and corporate identity
World class security & support quality
CMMi Level 3 appraised – ISO 27001 security certified – ISO 9001 quality certified
Multichannel support desk
Helpdesk – Live Chat – Email – Monitoring alerts - tickets can be raised from any medium


A Premium Web Hosting Support Company With over 20 years of stellar experience in providing outsourced technical support, we are in a strong position to leverage our years of accumulated knowledge to help you with all your IT technical support outsourcing requirements.

Discover our extensive range of Outsourced Web Hosting Support Services, meticulously designed to cater to businesses worldwide. Whether you’re a web hosting provider, data center, web/app developer, or digital marketer, our offerings are crafted to uphold impeccable service uptime and deliver exceptional technical support.

Our offerings encompass IT Helpdesk Support and Services, ensuring prompt resolution of technical issues and efficient user support. Additionally, we specialize in Server Installation Service, Server Migration Services, and Server Performance Monitoring, providing comprehensive solutions to optimize your infrastructure seamlessly.

Rest assured, our services are tailored to your specific needs and can be customized to align perfectly with your business goals.

Web Hosting Support
For web hosting providers and data centers.
Cloud Hosting Support
For SaaS, IaaS, PaaS providers and private cloud owners.
Technical Support
For businesses with private server infrastructure.

Why Choose Us?

There are many customer support and technical support companies providing outsourced web hosting support and server administration. So why should you choose us?

The answer is simple: the team at Hosting Support Guru is fully dedicated to provide the best value for your money. We have been in this business since more than a decade now. Moreover, the time you spend on technical support is the time that you spent away from the tasks that really matter like improving and promoting your services in order to build your customer base, think of future expansions, etc.

What Our Clients Say

Support Levels

Level 1

This is the initial Support Levels responsible for basic customer issues. They mainly handle all support incidents which can be closed by using basic tools like a web hosting control panel, custom scripts, etc.

Level 2

They are more in-depth technical Support Levels than 1st Level Support and therefore costs more as the technicians are more experienced and knowledgeable.

Level 3

The 3rd Level Support Engineers are experts in their fields and are responsible for not only assisting both 1st Level Support and 2nd Level Support, but with the research and development of solutions to new or unknown issues.

Talk with us


    Talk to our support specialists for a customized plan;
    built to suit your support needs.