Why Choose Us?

Why Choose Us?

There are many customer support and technical support companies to whom you can outsource web hosting support and server administration. So why should you choose us?

The answer is simple: the team at Hosting Support Guru is fully dedicated to provide the best value for your money. Moreover, the time you spend on technical support is the time that you spent away from the tasks that really matter like improving and promoting your services in order to build your customer base, think of future expansions, etc. By outsourcing your technical support to a specialist company you can not only spend your time more wisely, but also improve the speed of your customer support service.

outsource web hosting support

Here are a few highlights from our companies
which say “we mean business”

  • Accredited with the prestigious ISO 9001:2000 quality certification
  • NSIC-CRISIL SE1B Rated Company
  • Microsoft Gold Certified Partner since 2000
  • Recognised and awarded as “Public Sector-Best Performing Regional Partner of the Year” at the Microsoft Partner Summit (MPS 2011) event
  • Recognised as “India’s Best Managed Services Provider for the year 2012” in CRN Xcellence Awards
  • 24 x 7 x 365 Network Operations Centre responsible for monitoring the network and server health
  • 1300+ certified technicians and system administrators by Microsoft, Red Hat, CompTIA, etc. to provide unsurpassed support
  • A dedicated quality team managed by a full time IT Operations Manager which focuses on continuous service improvement to increase customer satisfactions
  • All internal process which are well defined and aligned with ITIL standards to ensure smooth operations
  • A well-defined SLA, Escalation Matrix and a Non-Disclosure Agreement signing process that protects your privacy and defines the service levels and service scope so that you are given any unpleasant surprises after you sign up with us
Still got questions? Feel free to write back to us and we shall be more than happy to answer them. We look forward to hear from you.