Best 24×7 Server Monitoring Services & Support
Looking for plain vanilla server and services monitoring? Do not have the right tools or the man-power to keep an eye round-the-clock on the monitoring alerts? At less than US$ 1.00 per day you can engage with us under this plan and be the first to know when a failure occurs.
We provide 24×7 server monitoring engineers through a Network Operations Centre who work as an extension of your team to continuously monitor alerting dashboards, open trouble tickets, call your onsite team or remediate and troubleshoot issues as required. You do not have to worry about investing in a monitoring software or worry about the setup. We have invested in it for you and you can pay just a small fee per device to leverage on our investments.
Our 24×7 server monitoring services are custom tailored based on your internal IT processes and escalation matrix. We shall collaborate with your IT team to document an escalation plan in case of any outage or service unavailability. On being alerted, our NOC engineer verifies and acknowledges the alert manually.
FAQs
Our 24×7 server monitoring services encompass external monitoring from multiple locations, monitoring of Windows and Linux servers, routers, firewalls, internet links, and generic devices. We support protocols like HTTP, HTTPS, FTP, DNS, POP, SMTP, IMAP, and Ping. Additionally, we monitor various services running on the server, such as IIS, Apache, and Exchange Services, as well as website uptime through URL monitoring.
Services are checked every 5 minutes to ensure timely detection of any issues.
Upon receiving an alert, our Network Operations Center (NOC) engineers manually verify and acknowledge it. They follow a predefined, flexible escalation plan tailored to your internal IT processes to ensure timely resolution.
Yes, our 24×7 server monitoring services are custom-tailored based on your internal IT processes and escalation matrix. We collaborate with your IT team to document an escalation plan in case of any outage or service unavailability.
We monitor a wide range of devices and services, including Windows and Linux servers, routers, firewalls, internet links, and generic devices. We support protocols like HTTP, HTTPS, FTP, DNS, POP, SMTP, IMAP, and Ping, and monitor services such as IIS, Apache, and Exchange Services.
Explore Our Emergency Server Support Features
- External monitoring from multi-locations
- Monitoring of Windows, Linux servers, Routers, Firewalls, Internet Links and generic devices
- Support for protocols like HTTP, HTTPS, FTP, DNS, POP, SMTP, IMAP, Ping, etc.
- Support for monitoring of various services running on the server like IIS, Apache, Exchange Services, etc.
- Support for website uptime check i.e. URL monitoring
- Server availability, disk space, memory and processor usage monitoring
- Round Trip and availability monitoring
- Services are checked every 5 minutes
- Response in 15 minutes
- NOC Engineers follow a predefined, flexible escalation plan in case of outage to suit your needs
- Alerts verified by humans before escalation
- Follow up till the problem is resolved
- Monthly detailed reports