This plan carries the highest value in terms of what we offer. Under Dedicated Technical Team plan, a Dedicated Technical Team of certified engineers is assigned to work on your servers, tickets and live chats. This team is constantly monitored by an IT Operations Manager to ensure the quality levels, monitoring reports analysis, patch management, upgrades, etc.
FAQs
A server helps centralize data, enhance security, improve collaboration, and streamline business operations by hosting applications and managing network resources.
The choice depends on your needs. File servers store and manage data, web servers host websites, database servers handle data management, and mail servers manage business emails.
Physical servers offer full control and security but require maintenance. Cloud servers provide scalability, lower upfront costs, and remote accessibility, making them ideal for growing businesses.
Implement firewalls, strong passwords, encryption, regular software updates, and automated backups. Also, restrict user access to sensitive data and use multi-factor authentication.
Costs vary based on hardware, software, IT support, maintenance, and power consumption. Cloud-based solutions may have lower upfront costs but require monthly subscriptions.
Features
This plan carries a fixed cost each month where in 3 system engineers and a supervisor are assigned as an extension to your company.
- Each engineer works 8 hours a day and 6 days a week
- Unlimited helpdesk or email support
- Ease of communication with the assigned engineer over Instant Messenger
- Well defined internal escalation policy
- Proactive communication with datacenter or on-site staff
- Full server monitoring and server administration included